District Scheduler/Caseworker

The District Scheduler/ Caseworker maintains the Congressman's official schedule, travel plans, and related records. Caseworkers monitor and update the Director of Constituent Services and District Director on district and local issues. This position acts as a liaison to federal, district, and local agencies for the Congressman and constituents and answers casework correspondence and verbal communications with constituents. ESSENTIAL JOB FUNCTIONS: • Prepares the daily schedule for the Congressman and distributes copies to the Washington, D.C. and district office; • Prepares detailed itineraries for the Congressman, including important numbers, locations and contact names; • Prepares monthly projected schedules for the Congressman; • Briefs the Congressman on all scheduling activities and requests of the district offices; • Coordinates photo opportunities with constituents; • Makes reservations for the Congressman's air travel, ground transportation, and lodging; • Reviews the Congressman's mail and invitations; • Responds to all invitations, either by written correspondence or by personal telephone call; • Maintains files of invitations that have been declined, accepted, or that are tentative/pending; • Ensures that the Congressman is provided with briefing materials for each event by coordinating with event participants and the appropriate legislative and/or district staff; • Monitors the Congressman's incoming telephone calls, takes messages, and returns calls as requested; • Maintains the Congressman's files, including notes, correspondence, and all information relating to travel; • Acts as a liaison for constituents and other individuals when they visit the Congressman; • Acts as a liaison between the Congressman and other Members, committee staff, White House, and government offices and agencies to arrange for the Congressman's attendance at meetings or to coordinate travel plans; • Maintains a good working relationship with the Congressman, staff and constituents; • Tracks the needs of office supplies and reports the supply needs to the District Director; • Assists with mail opening, sorting, and distributing as needed; • May be given an office issue area assignment to be in charge of; • Handles casework assignments given by the Director of Constituent Services; • Assesses casework for problems requiring legislative action and makes recommendations to the District Director and Director of Constituent Services; • Acts as a liaison to local, state and federal officials and other persons or groups to form effective relationships for the Congressman; • Accepts performance-based criticism and direction; • Meets attendance requirements as established by the office; • Works well under pressure and handles stress; • Works a flexible schedule including long hours, nights, and weekends; and • Performs other duties as assigned.