Constituent Services Representative/Caseworker

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What do they do?

Constituent Services Representatives (CSRs)/Caseworkers assist individual constituents with issues involving federal agencies, acting as liaisons to facilitate resolution of problems, and informing constituents about available services.

What do their titles say:

constituent services representatives, caseworkers, coordinators, grants coordinators, member services, non-community/non-government liaisons, constituent affairs, and individual/group/casework/constituent outreach at all non-management levels

Top 10 title this year:

CASEWORKER | CONSTITUENT SERVICES REPRESENT | CONSTITUENT ADVOCATE | CONSTITUENT LIAISON | CONSTITUENT SERVICES LIAISON | CASEWORKER/FIELD REP | SENIOR CASEWORKER | SENIOR CONSTITUENT SERVICES RE | CONSTITUENT SERVICE REP. | SENIOR CONSTITUENT ADVOCATE

Top 3 multiple roles this year:

FIELD REPRESENTATIVE | STAFF ASSISTANT | EXECUTIVE ASSISTANT/OFFICE MANAGER

Current Job Listings - X of Y
Job Number:
MEM-120-26
Date Posted:
April 20, 2026
Position Title:
Cnnstituent Advocate
Party:
Democrat
Office:
TX-07
Office Name:
Rep. Lizzie Fletcher
Reports To:
Salary is commensurate with experience.
Location:
Houston, TX
Contact:
TX07.hiring@mail.house.gov
Salary:
Description:
Congresswoman Lizzie Fletcher (TX-7) seeks a positive, well-organized, and detail-oriented Constituent Advocate for her Houston, Texas office.
Responsibilities:
Primary duties include serving as a liaison between constituents and federal agencies, responding to constituent concerns, staffing constituent services events, building and maintaining relationships with local government offices, and staffing the Congresswoman.
Qualifications:
Strong candidates will demonstrate attention to detail, have excellent customer service skills, manage multiple projects and cases at once, have strong written and oral communication skills, function well in a team-oriented environment, display strong organizational skills, and be able to anticipate problems and offer solutions. Candidates should be able to communicate clearly in a fast-paced environment with good humor, handle sensitive information and maintain confidentiality, and work effectively with different teams in the office as well as organizations and government offices in the community. Previous government experience is highly desirable.
Instructions:
Interested candidates should email their cover letter and resume to TX07.hiring@mail.house.gov with the subject line “Constituent Advocate.” No phone calls or walk-ins please.

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