Constituent Services Representative/Caseworker

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What do they do?

Constituent Services Representatives (CSRs)/Caseworkers assist individual constituents with issues involving federal agencies, acting as liaisons to facilitate resolution of problems, and informing constituents about available services.

What do their titles say:

constituent services representatives, caseworkers, coordinators, grants coordinators, member services, non-community/non-government liaisons, constituent affairs, and individual/group/casework/constituent outreach at all non-management levels

Top 10 title this year:

CASEWORKER | CONSTITUENT SERVICES REPRESENT | CONSTITUENT ADVOCATE | CONSTITUENT LIAISON | CONSTITUENT SERVICES LIAISON | CASEWORKER/FIELD REP | SENIOR CASEWORKER | SENIOR CONSTITUENT SERVICES RE | CONSTITUENT SERVICE REP. | SENIOR CONSTITUENT ADVOCATE

Top 3 multiple roles this year:

FIELD REPRESENTATIVE | STAFF ASSISTANT | EXECUTIVE ASSISTANT/OFFICE MANAGER

Current Job Listings - X of Y
Job Number:
MEM-085-26
Date Posted:
March 23, 2026
Position Title:
Caseworker/Staff Assistant
Party:
Democrat
Office:
CA-32
Office Name:
Hon. Brad Sherman
Reports To:
Location:
Los Angeles, CA
Contact:
scott.abrams@mail.house.gov
Salary:
Salary starts at $45,000 annually, with additional considerations made for relevant experience
Description:
The Office of Congressman Brad Sherman (CA-32) is seeking to fill a job opening for a caseworker / staff assistant position in the (Sherman Oaks) district office.
Responsibilities:
• Interact with constituents via phone, email and in-obice meetings • Assist senior stab with administrative responsibilities • Input, file and review constituent inquiries • Contact federal agencies on behalf of constituents • Represent the obice at district events
Qualifications:
Applicant should be organized, professional, highly motivated and must possess strong writing, typing and interpersonal skills. Must be able to work in a fast-paced environment and meet deadlines. Proficiency with Microsoft Office and database software preferred. Position is entry-level, but past experience in a social work or government field is preferred. Candidate should have graduated from an accredited four-year college or university with a bachelor's degree. Some evening and weekend work required.
Instructions:
Please submit cover letter and resume attn: Scott Abrams to scott.abrams@mail.house.gov No calls please.

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