Constituent Services Representative/Caseworker

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What do they do?

Constituent Services Representatives (CSRs)/Caseworkers assist individual constituents with issues involving federal agencies, acting as liaisons to facilitate resolution of problems, and informing constituents about available services.

What do their titles say:

constituent services representatives, caseworkers, coordinators, grants coordinators, member services, non-community/non-government liaisons, constituent affairs, and individual/group/casework/constituent outreach at all non-management levels

Top 10 title this year:

CASEWORKER | CONSTITUENT SERVICES REPRESENT | CONSTITUENT ADVOCATE | CONSTITUENT LIAISON | CONSTITUENT SERVICES LIAISON | CASEWORKER/FIELD REP | SENIOR CASEWORKER | SENIOR CONSTITUENT SERVICES RE | CONSTITUENT SERVICE REP. | SENIOR CONSTITUENT ADVOCATE

Top 3 multiple roles this year:

FIELD REPRESENTATIVE | STAFF ASSISTANT | EXECUTIVE ASSISTANT/OFFICE MANAGER

Current Job Listings - X of Y
Job Number:
MEM-204-26
Date Posted:
June 29, 2026
Position Title:
Constituent Services Caseworker
Party:
Democrat
Office:
MD-04
Office Name:
Rep. Jamie Raskin
Reports To:
Location:
Rockville, MD
Contact:
Raskin.DistrictJobs@mail.house.gov
Salary:
Description:
The Office of Congressman Jamie Raskin (MD-08) seeks a Constituent Services Caseworker to work in the Rockville, Maryland District Office. This position provides an opportunity to be part of a hard-working, cohesive team that is committed to providing superior constituent service.
Responsibilities:
Primary responsibilities include: handling constituent casework; interacting with constituents and government agencies; representing the Office at community events; and assisting with administrative duties.
Qualifications:
This is an entry-level position. Ties to Maryland’s 8th District are preferred. Second language fluency is a plus. The ideal candidate is organized, selfmotivated, detail-oriented, has excellent verbal and written communication skills and time management skills, and has a passion for making a difference in people’s lives.
Instructions:
To apply, please send an email to District Chief Kathleen Connor with “Constituent Services Caseworker” in the subject line and the following application materials attached as one combined PDF: • Cover letter (not to exceed one page) – please customize your letter to this position. • Résumé (not to exceed one page) • Two writing samples (not to exceed two pages each) • Three references (not to exceed one page) – for each reference, please include name, current title/office, phone number, email, and a one-sentence description of your relationship to the reference. The deadline to apply is 5:00 p.m. on July 6, 2026.

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