Director of Casework and Constituent Services

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Date Posted:
October 7, 2026
Position Title:
Director of Casework and Constituent Services
Office/Company:
Committee on Intelligence
Party:
Democrat
Office Code:
NJ-05
Job Number:
HoR-504-26-HC
Reports To:
District Director
Location:
Washington, DC
Contact:
jobs@mail.house.gov
Salary:
Commensurate with experience
Primary Role
Constituent Services Representative/Caseworker
Secondary Role:
Job Type:
Full-time
Description:
Congressman Josh Gottheimer represents New Jersey's Fifth Congressional District, covering communities in Bergen, Passaic, and Sussex Counties. He serves on the House Financial Services Committee, House Permanent Select Committee on Intelligence, and Co-Chairs the Democratic House Commission on AI & the Innovation Economy and has built his office around one core commitment: delivering real, practical results for the families, seniors, veterans, and small businesses of North Jersey. Constituent service is the heart of that work.
Responsibilities:
Team leadership and casework management, Agency and intergovernmental liaison, Analysis and reporting, Outreach and community engagement, Office operations
Qualifications:
At least 3 to 5 years of casework, constituent services, or comparable client-facing case management experience, including at least 1 year supervising staff. Proven record of developing and maintaining relationships with constituents, customers, and agency partners. Composure and professionalism in every interaction, including with constituents in crisis or distress.
Instructions:
Interested candidates should submit a resume, a one-page cover letter, and two professional references to jobs@mail.house.gov with "Director of Casework" in the subject line. Applications will be reviewed on a rolling basis.
Other:
The Office of Congressman Josh Gottheimer is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor. Candidates from all backgrounds are strongly encouraged to apply.
Director of Casework
jobs@mail.house.gov
Director of Casework and Constituent Services
HoR-504-26-HC