Date Posted:
July 22, 2026
Position Title:
Constituent Advocate
Office/Company:
Rep. Bill Foster
Party:
Democrat
Office Code:
IL-11
Job Number:
HoR-392-26-HC
Reports To:
Location:
Illinois
Contact:
IL11.Jobs@mail.house.gov
Salary:
$60,000 - $70,000 annually commensurate with experience
Primary Role
Constituent Services Representative/Caseworker
Secondary Role:
Job Type:
Full-time
Description:
The Constituent Advocate will be responsible for managing a large casework portfolio including immigration and US Department of State.
Responsibilities:
Serves as a liaison with federal government entities for individual constituent concerns; Prepares and manages incoming and outgoing correspondence, referrals, and case intake; Maintains accurate and complete files on all assigned casework; Works closely with supervisor and, when appropriate, DC staff to ensure district priorities are reflected in legislative priorities; Attends community meetings and develops relationships with local and federal points of contact to support the assigned case portfolio; Writes responses to constituent letters relating to casework to answer questions or inform them of case progress; Logs correspondence, telephone calls, and opinions
Qualifications:
Strong oral and written communication skills; Proficiency in Windows-based operating systems and willingness to learn the “Internet Quorum” CRM software (the office will provide training); Professional demeanor and an upbeat disposition while interacting with visitors, staff members, and community members in a fast-paced, highly dynamic environment; Time management skills, including the ability to prioritize and track work status; Attention to detail; Willingness to learn and become an expert in assigned areas; Able to work a flexible schedule as directed, including occasional nights and weekends.
Instructions:
Interested candidates should submit a resume, cover letter, and two (2) references to IL11.Jobs@mail.house.gov with the subject line “Caseworker: LAST NAME.” Incomplete submissions will not be considered. Please no walk-ins or phone calls.
Other:
This office is an equal opportunity employer, committed to developing an organization that is reflective of the district that we serve. The office does not discriminate on the basis of race, sex, color, age, religion, national origin, sexual orientation, gender identity, or disability.
